Salon Policy

At Blush Salon, we are committed to providing every client with the highest level of service. By booking an appointment with us, you agree to the following terms and conditions.

Appointments

We recommend arriving a few minutes before your appointment time to ensure your service can begin as scheduled.

If you are running late, please contact the salon as soon as possible. Clients arriving more than 15 minutes late may need to have their appointment rescheduled or amended, depending on availability and the service booked.

Cancellations & Rescheduling

We kindly ask for a minimum of 48 hours' notice for any appointment cancellations or rescheduling requests.

Appointments cancelled or rescheduled with less than 48 hours' notice will incur a cancellation fee equal to 50% of the booked service value.

This fee must be paid before any future appointments can be booked.

Our cancellation policy allows us to offer appointment times to other clients and helps us maintain the high standard of service we strive to provide.

No-Shows

Clients who fail to attend their appointment without prior notice may be charged up to 50% of the booked service value and may be required to pay a booking fee for future appointments.

Booking Fees & Payments

Where applicable, booking fees and deposits are non-refundable but may be transferred to a new appointment date if sufficient notice is provided in accordance with our cancellation policy.

All outstanding balances, including cancellation fees, must be settled before future appointments can be made.

Consultation Requirements

Certain colour correction, balayage, blonding, hair extension, and transformational services may require a consultation before booking. This ensures we can accurately assess your hair and recommend the most suitable service.

Hair Colour & Chemical Services

The health and integrity of your hair is our priority. Our stylists will always advise on what is achievable during your appointment and reserve the right to refuse a service if it may compromise the condition of your hair.

Patch testing may be required prior to colour appointments in accordance with manufacturer guidelines.

Satisfaction

We take great pride in our work and want every client to leave feeling confident and happy with their results. If you have any concerns regarding your service, please contact us within 7 days of your appointment so we can discuss and resolve the issue where appropriate.